Disney’s Mobile Order has been a thing for some time, but will it become the only option for guests?
Will Disney’s Mobile Order Become the ONLY Option?
There is no denying that COVID-19 changed a lot about life, especially at theme parks. One of the biggest areas hit by change was Mobile Ordering at Disney Parks and Resorts. This leads us to the question, will this become the only option? Our short answer – yes. But let’s get to our reasoning.
Mobile Ordering allows Disney to manage the overall flow of guests within the park. By capping how many guests can pick up a meal within a certain window of time, they keep crowds down while keeping the speed of service high. Of course, this is theoretically speaking and some days and locations may vary and have longer than usual wait times. The most recent change to Mobile Ordering was the addition of Candy Kitchen locations at Disneyland. While you may argue that is only in California, I would respond by telling you “for now”.
Using the mobile order feature is great. You can select your meal in advance, ride a few rides or catch a character cavalcade before heading over to the restaurant where you are swiftly (usually – ideally) given your plate of food and can sit down at a table and enjoy. In this theoretical approach, guests would also spend less time hunting down or hovering over tables waiting to snatch a seat like a vulture while the rest of the family comes swarming in with trays full of food.
Of course, there are downsides to everything. Sometimes the app crashes, sometimes the return window is later than you want it to be, and sometimes you just simply have to wait when you get to the restaurant because it’s the busiest day of the year.
Ultimately, Disney’s Mobile Order feature is far superior to others. And their new addition to the app that allows guests to scan their items and check out in stores is yet another way that Disney is alleviating crowds and pushing toward creating quick lines and more time to enjoy the parks.
Do you think Disney will move to become mobile order exclusive or do you think a traditional cashier checkout is here for good? Let us know in the comments!